Client Experience

Client Experience

Our Construction Process

At Clark Builders, Inc. we specialize in Home Remodeling, Room Additions, ADU’s, JADU’s as well as Decks, Pergolas and Patio rooms.
Remodeling involves many moving parts, and we understand that it can be both confusing and stressful. Effective communication throughout the project is essential to minimizing stress and
ensuring a smooth process. Below is an overview of how the remodeling process works with Clark Builders, Inc.:

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Let’s Talk

During this phase we will get acquainted to see if we are a good fit for each other. Since you are reading this document, that process is already underway.

  • We will ask a lot of questions to discover your vision and priorities.
  • We will discuss your budget in relation to your vision and consider possible options.
  • We will talk about schedule, your role in the project and what you can expect from us.
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The Professional Services Agreement

Prior to entering into a Construction Contract together, we facilitate a pre-construction process. To execute a project well, we need to plan and therefore we put into place a Professional Services Agreement, or PSA. With a PSA, we promise to deliver a clear construction project plan, schedule, and guaranteed price (without unforeseen issues).
During the PSA process we also work with you to determine your selections. The PSA often covers facilitating design and engineering services, electrical and plumbing evaluations, and occasionally some demolition and discovery work if required to create a guaranteed price for you. The PSA process will also minimize future change orders. By signing the PSA, this does not obligate you to enter into a Construction Contract with CBI and you own the results of the project plan produced by the Professional Service Agreement.

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Project Development

With all or most of the results of the PSA work in hand, we will meet with you to talk through the project.

  • We will take all the time you need to be comfortable and confident.
  • We will go over the scope of work, project plan, progress payments, timelines, logistics and concerns and agree on how ongoing communications with be handled.
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The Construction Contract

At this point, we will now have all the information to provide a guaranteed price for your project, you will have approved the design and production plan. You have met your project manager and know who will be involved in your project from start to finish. We will provide an Agreement/Contract for our mutual signatures to proceed with production.

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Project Management

During the building phase we will handle all the details of ordering materials, scheduling, oversight, and coordination. Concurrently we will diligently keep you up to date on progress and issues.

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In-Process Changes

No matter how carefully we plan your project together you may want to make some changes along the way. We are prepared to discuss any changes you want to make. Our
Construction Contract will explain how costs and schedule adjustments associated with your changes will be handled.

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Project Completion

During this completion phase we will meticulously inspect to ensure that craftsmanship level has been maintained throughout the project. We will do a final review meeting with you to answer any operational questions regarding appliances, heating and cooling systems and any other operational questions. We will do a final clean up to the highest standards possible both within the project and anything on the property. We will provide a document for you to list anything you might run across that you are concerned about. And finally, you will benefit from our one-year warranty.

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Enjoy your transformed home and thank you for letting us be a part of your dreams!

Transforming the Client Experience through

Houzz pro

At Clark Builders Inc., we leverage Houzz Pro as a cornerstone of our project management and client engagement process. This dynamic platform enables us to provide our clients with personalized access to their project's progress through a dedicated dashboard. With Houzz Pro, you can review detailed updates, approve materials or change orders with a few clicks, and stay informed from anywhere, at any time.

Our streamlined approach minimizes the need for frequent in-person meetings while ensuring you remain actively involved in the process. This not only saves valuable time but also allows you to focus on what matters most, knowing your project is in capable hands.